Attending a Performance

We look forward to welcoming you – within this section you can find everything you need to plan your visit…

DIRECTIONS

West Yorkshire Playhouse is on Quarry Hill, opposite the bus station in the centre of Leeds.

West Yorkshire Playhouse
Playhouse Square
Quarry Hill
Leeds
LS2 7UP

By Train
Leeds City Station is approximately a 20 minute walk away or 5 minute taxi ride. For train times and travel updates call National Rail Enquiries on 08457 484950 or search the website www.nationalrail.co.uk.

By Bus
The Playhouse is located opposite the bus and National Express coach stations. For local bus and train times, call the West Yorkshire Metro information service on 0113 245 7676.

By Car
Quarry Hill car park is right next the Playhouse. Blue Badge Holders can park in the car park for free. Disabled parking is also available on Playhouse Square, directly outside the main entrance. These car parks are operated by Leeds City Council and parking is only £3 after 6pm. Further information about Leeds City Council car parks can be obtained from Parking Services on 0113 247 4140.

We also offer discounted parking at the nearby Leeds The Markets – NCP on New York Street. To obtain your discount you need to ask for a voucher at the Box Office. The postcode for your Satnav is LS2 7EA. Please note that this car park closes at 11.00pm.

There is also extensive parking at the new John Lewis in Victoria Gate (only 5 minutes walk from the Playhouse).  Parking after 5pm is only £3 and it is open until 6:00am.  Click here for full details of parking fees and to get directions from your home.

 

THEATRES

The West Yorkshire Playhouse has two theatre spaces.

The main house, the Quarry Theatre is a semi-circular amphitheatre seating approximately 750 people, access is generally down steps from the rear of the auditorium. Please speak to a member of staff should you require level access. The entrance to the Quarry Theatre is directly opposite the Box Office.

The Courtyard Theatre is a large studio space which seats approximately 350 people, located downstairs on your left as you enter the building.

We also stage work in the Barber Studio and the Third Space, a performance space in our front of house area opposite the main bar.

All of our theatres are it is accessible by lift or stairs.

It is always worth checking with the Box Office or your tickets which theatre the performance you are attending is being staged. Please note that performance time do vary for each theatre.

The Box Office will, on occasion, also sell tickets for productions at other venues. Audience members will be notified of this at the time of booking and the address of the venue will be clearly marked on the front of your tickets.

 

BOOKING A TABLE FOR PRE-SHOW DINNER

On days when there are evening performances, the restaurant serves pre-show dinner from 5pm. Last orders are 45 minutes before the start of the performance, although we recommend arriving as early as possible.

 

CLOAKROOM & BAGS POLICY

The theatre operates a Cloakroom service, located on the right, downstairs, as your enter the building. For security reasons, all bags left in the Cloakroom are subject to inspection by staff. The Cloakroom is secure at all times, however West Yorkshire Playhouse cannot take responsibility for any items left. There may not always be an Attendant present at the Cloakroom, please speak to any member of staff if you require assistance.

For the comfort and safety of audience and staff, large bags, rucksacks, suitcases and multiple shopping bags are not permitted inside the auditoriums. Any bags too large can be stored in our Cloakroom free of charge. We thank all of our visitors for their co-operation on this.

 

LATECOMERS

We always endeavour to accommodate at least one point in the performance to admit latecomers. However on occasion we may need to operate a strict no latecomers or re-admittance policy for some shows. This is due to the design of the staging or intimate nature of our theatre spaces. If we are aware of this in advance we will inform people at the time of booking and it will be clearly printed on all tickets. Please note though we are not always aware of the latecomers policy in advance.

Please note that if we are able to admit latecomers, we will always direct patrons to the nearest available vacant seats inside the auditorium and not necessarily to their actual seats. This is to ensure as little disruption as possible.

There is a viewing gallery for latecomers in the Quarry Theatre and a monitor for latecomers in the Courtyard Theatre.

 

CHILDREN AND YOUNG PEOPLE

Our marketing material and the website will always advise if a performance has a specific age recommendation. The Box Office team can advise you of the reasons for any age recommendations for individual productions. Under no circumstances can babies or children under the age of sixteen be left under the supervision of theatre staff.

 

EDUCATION AND YOUTH GROUPS

Education and youth groups are welcome at every performance at the West Yorkshire Playhouse, we do not programme specific schools’ performances. We offer some great schools and group discounts. For more information, please see our Schools section.

 

PROGRAMMES

We sell programmes for all West Yorkshire Playhouse productions. These can be purchased from Attendants or at the Box Office. On occasions we may sell the playtext in place of a programme. These contain the play’s entire script as well as cast and creative biographies. The price of playtexts may vary as will the price of programmes for visiting productions.

 

MOBILE PHONES

All mobile phones must be turned off before entering our auditoriums; this is a condition of entry.

 

PHOTOGRAPHY

There is strictly no photography in either of the auditoriums as all set designs are copyrighted. Photographs in Front of House areas may be taken with the permission of the Duty Manager.

 

WHAT TO WEAR

There is no dress code. However we suggest that you dress appropriately for the weather; whilst both our theatre spaces are air-conditioned, this can achieve limited results against adverse outside temperatures when they are at full capacity.

 

CUSTOMER FEEDBACK

We welcome all feedback and endeavour to respond within three working days whenever possible. There are Comments Cards available throughout the front of house areas to leave feedback or you can email us directly info@wyp.org.uk. Whilst we endeavour to reply to all emails within three working days, it may take up to two weeks if we need to fully investigate a more serious complaint.

If you have a general enquiry, please call Box Office on 0113 213 7700 or email info@wyp.org.uk.

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