Access West Yorkshire Playhouse

The Playhouse is accessible to everyone.

We have a range of facilities to meet people's requirements including disabled parking at the front of the building and level access, Braille signs and lifts inside the building. Guide dogs and Hearing Dogs for the Deaf are very welcome.

To find out more about how West Yorkshire Playhouse provides a Welcome that's available to everyone download Open to Everyone, in word format, created in association with Mind the Gap theatre company.

If you or anyone in your party has a mobility impairment, hearing or visual impairment, vertigo or claustrophobia or will be accompanied by Hearing or Guide Dog, please let the Box Office know and they will advise you on seating.

Ticket Prices
Customers with a disability pay the lowest available price in Area B, regardless of where they sit. If you require a companion please request an additional FREE ticket when you book. These tickets are currently not available to book online so please contact the Box Office on 0113 213 7700, Minicom 0113 213 7299 or email access@wyp.org.uk.

We welcome calls from textphone users, please dial 18001 then 0113 213 7700. Booking in advance is recommended and please remember to tell the Box Office if you require a wheelchair space, an aisle seat or if you want seats for an audio described, signed or captioned performance. 

Access Performances
British Sign Language Interpreted, Audio Described and Captioned performances run for all West Yorkshire Playhouse productions. We also run Relaxed Performances, for young people with learning disabilities and Dementia Friendly Performances for people living with Dementia and their families. 

If you are hearing impaired or deaf
You can book tickets and get more information about the shows by calling us on our minicom on 0113 213 7299 or faxing us on 0113 213 7210. Both of these numbers are operated by the Box Office so you can contact us from Monday to Saturday between 10am and 8pm or one hour before a Sunday performance. 

There are induction loops in both theatres. For the loop to work you will need to collect an individual neck loop from Reception or Box Office and turn your hearing aid to T. If your hearing aid doesn't have a T setting the induction loop will not work.

If you are visually impaired
You can receive your brochure on Audio CD, in Large Print and in Braille, email access@wyp.org.uk for your copy. Free cast lists in Large Print and Braille formats and written synopses are also available for most productions, please email access@wyp.org.uk if you would like to recieve one.

As well as listening to the dialogue on stage in Audio Described performances you can wear a headset and listen to a live description of the action on stage. We also offer customers a Free Touch Tour before some Audio Described performances.

Disabled Toilets
We have fully accessible Disabled Toilets and a Changing Places toilet, with more space to meet the needs of severely disabled people, including those with profound and multiple learning disabilities, as well as other serious impairments. A Changing Places toilet has sufficient space to easily accommodate two carers, and is fitted with specialist equipment including a hoist, a height adjustable changing bench suitable for adults and children, and a shower. 

For security reasons our disabled toilets are radar locked but you can use your radar key to access them. If you do not have a radar key please ask for a key at Reception.

Join the access mailing list
For further information, to join our access mailing list or if you have any comments or suggestions, please email access@wyp.org.uk

 

'The Relaxed Performance of Cinderella gave us a golden opportunity to share the magic of the theatre with our son.'
Parent

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